Property and Facilities Management

Comprehensive property and facilities management for local and diaspora property owners

Premier Valuers Limited offers a full-service property and facilities management solution, designed to relieve the client of the day-to-day responsibilities of managing their assets. Our team acts as the representative of the client on the ground, overseeing all aspects of property operations including budgeting, maintenance, letting, statutory compliance, tenant relations, and financial reporting, ensuring that the client's investment is protected and optimally managed at all times.

Our Services

What We Provide

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Budget Preparation

Revenue and capital expenditure planning and cost monitoring We prepare comprehensive budgetary estimates for the management of both revenue and capital expenditure on behalf of the client, establishing a clear financial framework for the management of the property. All costs are monitored against the approved budget throughout the management period, and any material variances are brought to the client's attention promptly with recommended corrective action.

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Maintenance Works

Reactive and preventive maintenance across all building systems We undertake all reactive and preventive maintenance works required to keep the property in good repair and condition on behalf of the client. All maintenance requests are assessed, prioritised, and actioned by appropriately qualified contractors, with costs settled from the client's management account and reported in the regular statements of account.

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Letting Services

Sourcing of tenants and execution of lease agreements We manage the letting of vacant space or premises on behalf of the client, including the marketing of available units, conducting property viewings, vetting prospective tenants, negotiating lease terms, and overseeing the preparation, execution, and registration of all lease agreements with the appointed advocate. Letting services may be provided as a standalone engagement or as part of a combined letting and management mandate.

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Lease Preparation

Drafting, execution, and registration of lease agreements We oversee the preparation, execution, and registration of all lease agreements for occupied premises, engaging a qualified advocate to ensure that all lease documentation complies with the requirements of the Landlord and Tenant Act and accurately reflects the agreed terms. All signed and registered lease documents are filed and maintained as part of the property management records.

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Asset Register

Maintain a comprehensive inventory of all property assets We maintain a detailed register of all assets associated with the managed property, including fixtures, furniture, fittings, and equipment, recording condition, location, and estimated value. The asset register is updated following any additions, replacements, or disposals, and is made available to the client on request as part of the regular management reporting.

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Statutory Payments

Payment of land rates, land rent, licences, and insurance renewals We manage the timely payment of all statutory dues on behalf of the client, including county land rates, land rent payable to the national government, business licences, and the annual renewal of all insurance policies covering the property. All payments are settled from the client's management account and evidenced in the regular statements of account.

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Fixtures and Fittings

Source and procure property assets through competitive tender We manage the sourcing and procurement of all fixtures, fittings, furniture, and equipment required for the managed property on behalf of the client, from the identification of requirements and preparation of specifications through to competitive tendering, tender award, and supervision of supply and installation. All procurement is conducted transparently, with costs settled from the client's management account.

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Maintenance Contracts

Engage and manage service providers through formal contracts We source, assess, and appoint all service providers required for the ongoing maintenance of the property, including cleaning, security, mechanical and electrical maintenance, and other specialist services, through a competitive selection process. Formal maintenance contracts are drawn up and executed with each service provider, and their performance is monitored continuously against agreed service levels, with underperforming contractors being subject to contract review, remediation, or termination as appropriate.

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Performance Management

Supervision and performance review of management and maintenance staff We manage all management and maintenance staff assigned to the property on behalf of the client, including the assignment of duties, administration of the leave programme, development of individual performance management frameworks, and the conduct of periodic performance reviews. Staff performance is managed proactively to ensure that service delivery standards are maintained at all times.

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Land Policy Advisory

Advisory on land law, policy, and property management regulations We advise the client on all matters relating to land policy, property legislation, and regulatory requirements applicable to the managed property, including changes to the Land Act, the Physical and Land Use Planning Act, county government bylaws, and any other legislation that may affect the client's rights or obligations as a property owner. Our advisory is grounded in current Kenyan property law and regulatory practice.

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Service Charge Audit

Independent audit of the service charge account We organise and oversee independent audit services for the service charge account, ensuring that all expenditure charged to tenants through the service charge is properly documented, accurately apportioned, and compliant with the terms of the relevant lease agreements. The audit findings are reported to the client and, where applicable, to the body of tenants in accordance with lease obligations.

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Client Statements

Regular statements of account and management activity reports We prepare and submit regular statements of account to the client, detailing all income received, expenditure incurred, and the current balance of the client's management account for the reporting period. Statements are accompanied by a management activity report summarising maintenance works undertaken, letting activity, statutory payments made, and any other matters requiring the client's attention.

HOW WE OPERATE

Our Process

Step 01

Property Onboarding and Audit

We conduct a comprehensive audit of the property upon commencement of the management mandate, documenting the condition of all building elements, existing tenancies, statutory compliance status, and outstanding maintenance requirements, to establish a baseline for ongoing management.

Step 02

Annual Budget and Management Planning

We prepare an annual management budget and operational plan in consultation with the client, covering projected income, planned maintenance expenditure, statutory payments, and management fees, to provide a clear financial framework for the management year.

Step 03

Day-to-Day Property Operations

We manage all day-to-day property operations on behalf of the client, including maintenance coordination, tenant liaison, service provider management, and statutory compliance, ensuring that the property is managed to the highest professional standard.

Step 04

Monthly Statements and Management Reports

We prepare and submit monthly statements of account and management activity reports to the client, providing full transparency over all income received, expenditure incurred, and the financial position of the client's management account.

Step 05

Quarterly Performance Review

We conduct a formal quarterly review of the management mandate with the client, assessing performance against the agreed budget and management plan, reviewing the condition of the property, and agreeing any adjustments to the management strategy for the period ahead.

Our Distinction

Why Choose Premier Valuers Limited?

Decades of expertise. Unwavering commitment. Client satisfaction. Results oriented.

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20+

Years Experience

Deep-rooted expertise in Kenyan property markets

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9,000+

Happy Clients

Trusted by individuals, investors, and enterprises

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10,000+

Projects Completed

Portfolio spanning residential, commercial, and industrial

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15+

Team Members

Experienced professionals across all disciplines

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